Support

Support

Need help with AI Prism, billing, or a weird model result? This page is the launch-ready support surface for the product.

Contact

General support: support@aiprism.co
Privacy requests: privacy@aiprism.co
General inquiries: hello@aiprism.co

Fast answers

  • Questions are routed to multiple AI providers through a shared infrastructure layer.
  • Shared links in the current version work from the browser that created them.
  • Plan controls, credits, and history in this build are local-first product features.

Common issues

A model response looks off

Try Compare Mode, switch models, or ask for a synthesized answer to cross-check the result.

A shared link is missing

Shared results currently depend on local browser storage, so they may not appear on another device.

I have a billing or access problem

Email support with the address you used and a short description of what happened.

Legal links

Review our Privacy Policy and Terms of Service.